Have a question?
FAQ’s
Looking for immediate answers to your questions?
Q1. What does a debt collector do?
Q2. What is debt collection process?
Q3. What happens after 6 years of not paying debt?
Q4. When should I refer the debt to Advance Debt Collection?
Q5. Do Advance Debt Collection have a minimum or a maximum debt value?
Q6. Will Advance Debt Collection be able to collect my debt?
Q7. When will Advance Debt Collection give us our money?
Q8. Can I recover my debt collection costs from the customer?
Q9. When does a debt need to be written off?
Q10. How much does it cost?
Q11. Can I recover legal costs if I sue someone?
Yes, in some jurisdictions and in fixed amounts (also called “scale” amounts). Our legal partner has fixed fees, fixed at the scale for certain legal services.
Q12. How do I lodge my debt with you?
You can call us on 07 5346 0365 or lodge your debt online here.
Q13. What are your payment options for our debtors?
Q14. How can I get a copy of my credit file?
Please visit mycreditfile.com.au to obtain a copy of your credit file.
What They're Saying
Customer Testimonials
“We are a small business and asked Advance Debt Collection to help us collect outstanding debts owed to us by a client. As soon as we made contact with Advance Debt Collection, we were impressed with the helpfulness, efficiency, professionalism, and communication. They resolved this issue for us quickly and successfully recovered the debt. We are very grateful. ”
“Thanks to Wayne and the team at Advance Debt Collection for helping me collect my outstanding debts. You were easy to understand, easy to deal with and you really know your stuff. Thanks again! Appraciate your help.”
"Advance Debt Collection were an incredible help by negotiating a debt on my behalf. I had a lot going on in my life and right from the first phone call they were able to relieve some of the stress. They used clear language and I didn't feel confused but knew what was happening and the plan of action. I highly recommend Advance Debt Collection."